FAQ

1 Q: Can the machine engrave and cut?

A. Yes, even on the same Job, you can do settings with different colors in the software and also can make holes.

2. Q. Is the machine must work with the computer?

A. Must connect with computer with USB cable when you change the settings of the machine. for the design files, you can transfer the file with a USB memory stick to the machine, Or can download it to the machine directly with a USB cable from the computer.

3. Q. Can the machine be split so it can fit into my doors?

A. Such as laser engraving cutting machine model of WHL3050, WHL4060, which can the legs separate from the main body of the machine.

4. Q. How long has the laser tube been working well?

A. Unfortunately we cannot confirm this.

it is about 4000+ hours for ordinary co2 laser tube 10,000+ hours for Reci brand co2 laser tube 6000+ hours for Pomelo Laser co2 laser tube

5. Q. Can you explain what the differences are between the different watt laser tubes?

A: Usually, the power of a laser tube is decided by two parameters:

1. The length of the laser tube( The longer the laser tube, is the more powerful).

2. The Diameter of the Laser tube (The bigger the laser tube, the more powerful).

AND bigger watt laser tube can cut thicker materials, however, a bigger watt has a big laser beam, therefore, For engraving, It's. better to use small watt laser tube-like 60watt or 80watt.)

6. Q.How do I know the laser tube is nearly used up?

A: The normal color of the laser beam is purple while working. When a laser tube is dying the color will become white