Company Information:
Perfect laser Co. Ltd. (China) was founded in 1995, located in the core area of "China Optic Valley" - Wuhan city. Occupied with 3000 m2 ground, including R&D building and production area. It has more than 180 employees, most of them are with a bachelor degree or even a doctorate degree. Executed by reliable quality and reasonable price, our products get favorable sales success and outstanding reputation not domestically in China but also popular in more than 180 countries such as the USA, Italy, Korea, Singapore, Poland, Turkey, Sweden, Saudi Arabia to worldwide.

Services:
1> All of our machines will be fully checked by our quality control department before the shipment. 

We make sure that customers will get good products from us. and all of our machine with a 24

months of the quality guarantee period.

2> We will enclose an "Instruction Book", "Operation Manual" and "Training Video" (in English 

version) to you, which is easily understood and handle by the customer.

3> We will offer plenty of online supports,  by email, video, telephone, and fax. 

4> Our engineer can make a door-to-door instruction training service.

FAQ

Q1.: What's the package?
A: We have 3 layers package. For the outside, we adopt wood craft case. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by a thickening plastic bag for waterproof.

Q2.: Will the package damaged during transportation?
A: Our package is considered all the damage factors and makes it to be safe, and our shipping agent has full experienced in safe transportation. We have exported to 180 countries worldwide. So please don't worry, you will receive the parcel in good condition.

Q3.: How to install and run the machine?
A: Our technician has installed the machine before shipping. For some small parts installation, we will send a detail training video, user manual along with the machine. 95% of customers can learn by themselves.

Q4.: How can I do if the machine goes wrong?
A: If confronted with such problems, please contact us asap and do not try to fix the machine by yourself or someone else. We will respond within 24 hours as quickly as we can to solve it for you.