FAQ

Q1. How to select the suitable machine?
Tell us your material, detail requirements by words, pictures or video.
We will recommend you the suitable model with the reasonable price.

Q2. How to install and use it?
We have the instruction Book, Operational manual and Training Video inside the machine.
We also can provide the training on line by free.

Q3. How to do it if we meet the issue during the operation?
You can send the wrong information to us by mail, we can help us solve it by mail.
phone, or video communication.

Q4. If we want to learn how to operate the machine, Can you provide it?
Yes, we can. We can provide the on line training by video. We also provide free training
course in our company.

Q5. What is the type of shipping and producing time ?
We offer EXW,FOB ,CIF ,DDU and DDP which you can choose as you like .
For the standard machine, the delivery time is 3-7 days after the payment.
For the non-standard machine, the delivery time is 7-15 days after the payment.