Q1: I knew nothing about this machine, what kind of machine I should choose?
      Very easy to choose. Just tell us what you want to do by using CNC laser machine, then let us give you perfect solutions and suggestions.

Q2: When I got this machine, but I don't know how to use it. What should I do?
      We will send video and English manual with the machine. If you still have some doubts, we can talk by telephone or skype and e-mail.
      If necessary, our engineers can make on-site debugging, trianing and maintenance.

Q3: If some problems happen to this machine during warranty period, what should I do? 
    We will supply free parts during machine warranty period if machine have some problems. While we also supply free life long after-sales      service. So  any doubts, just let us know, we will give you solutions. 

Q4: Before sending me an inquiry on our fiber laser, it is better for you to provide me the following information
     1)Your metal or non-metal material size. Because in our factory, we have different models according to working area.
     2)Your materials. Metal/ Steel/ Aluminum/ Copper/ Iron/ Carbon Steel/ Brass/ Stainless Steel/ Galvanized Iron/Bronze Plate, etc
     3)Maximum cutting thickness. Different laser power with different cutting ability.