Commitment & Services

FAQ

Q1: How do we guarantee quality?
There is always a pre-production sample before mass production. After a final inspection, the machine will definitely pass quality testing before shipping.

Q2: What kind of machine I should choose?
Just tell us what you want to do with this laser cutting machine, then we'll provide you with perfect solution according to your requirements.

Q3: Do you have after-sales support?
We are glad to provide technical support at any time. If the machine fails during warranty period, never hesitate to contact us. The operation manual shows the common problems in working processing and tell you how to solve them.

Q4: What services can we provide?
Accepted delivery terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, express, DAF, DES;
Accepted payment types: T/T, L/C, D/P D/A, MoneyGram, credit card, Western Union, cash, escrow;
Supportive languages: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian.

Q5: How long is your delivery time?
Generally it is a weekday if the goods are in stock, and 15 working days to produce one set of machine. It depends more on the quantity of order.

Why not catch this chance to expand your business?
We promise to serve you well in the near future!