1500W 3000W 6000W 12000W Fiber Laser Cutting Machine /OEM/ODM Chinese Manufacturer CNC Laser Cutting Machine for Metal Steel
Shandong New Craftsman CNC Equipment Co., Ltd.- After-sales Service：Provide 24-Hour Online Service
- Warranty：12 Months
- Application：Home Appliance, Environmental Equipment, Petroleum Machinery Manufacturing, Agriculture Machinery, Textile Machinery, Food Machinery, Aerospace Industry, Automotive Industry, Shoemaking Industry, Woodwork Industry, Advertising Industry
- Cooling System：Water Cooling
- Technical Class：Continuous Wave Laser
- Applicable Material：Metal
Base Info
- Model NO.：XJR
- Structure Type：Desktop
- Laser Classification：Free Electron Laser
- Laser Technology：Laser Control Fault Cutting
- Transport Package：Wooden Package
- Specification：3000*1500*1500mm
- Trademark：New craftsman
- Origin：China
- HS Code：8456110090
- Production Capacity：1200pieces,Year
Description
Packing & Deliverystand exporting packing
1.Outside package:Standard marine export plywood cases .
2.Inner package:Stretch film and plastic film for humidity.
3.We can package according to your requests.
Trade Show
After-sale Service
Installation and debugging
Technicians can be sent to the factory for training (free of service fee for the first time). Customers only need to provide accommodation for engineers.
Training
Free of charge for training with in warranty. But customers need to take charge of the cost for accommodation, air tickets, visa fee.
24/7 online service
All our laser equipment is provided with 12 months warranty. New craftsman laser offers free maintenance or replacement service if something is wrong with the equipment under warranty. If it is out of warranty,New craftsman laser will send engineers to your factory as soon as possible and only charge the cost of parts.
Accessories supply
IPG laser source is 2 years. Other parts is one year except for optical and consumable parts. Prolong serve is always available for option. Free of charge for fixing and changing parts within warranty. Only changing parts , the freight should be charged by customers.
Remote diagnosis
New craftsman laser can check the running status of the customer's laser cutter through our remote maintenance system. Our technicians can perform troubleshooting via remote access instead of on-site diagnosis and maintenance, saving you a lot of time.
Additionally,New craftsman laser will establish a special user profile for all customers who have purchased equipment from us to record your usage, maintenance records and other information. This will help us to learn about customer information more quickly and thus provide necessary upgrades according to customer feedback.
FAQ
Q1 :How about warranty?
A1:1 years quality guaranty, the machine with main parts(excluding the consumables) shall be changed free of charge(some parts will be maintained) when if any problem during the warranty period.
Q2:2 I don't know which one is suitable for me ?
A2:Please tell me your
1) Max work size:choose most suitable model.
2) Materials and Cutting thickness::choose most suitable power.
Q3:Do you have documents for customs clearance?
A3:Yes,we have.At first we will show you and And after shipment we will give you Packing list/Commercial Invoice/Sales contract/Bill of lading for customs clearance.
Q4:I don't know how to use after i receive Or i have problem during use,how to do?
A4:1) We have operate video,you can learn step by step,and we can let our technician to your side for training.
2) If have any problem during use,you need our technician to judge
The problem elsewhere will be solved by us. We can provide team viewer
/Whatsapp/Email/Phone/Skype with cam till all of your problems finished.We can also provide Door service if you need.